We are committed to protecting the privacy and security of our users' personal information. This Privacy Policy describes the practices we adopt to ensure the protection of personal information collected through our Employee Assistance Program (EAP360) services.
We collect personal information from our users in a variety of ways, including:
• Voluntarily Provided Information: When you use our services, you may be asked to provide personal information such as your name, address, telephone number, email address, and relevant health information.
• Automatically Collected Information: We may also collect information automatically when you use our website, such as IP address, browsing preferences, and usage history.
The personal information collected is used for the following purposes:
• Provide and improve our PAE360 services.
• Communicate with you regarding your service requests and needs.
• Track and manage your file.
• Analyze and understand the use of our services to improve their quality.
We undertake not to sell, rent or exchange your personal information with third parties without your explicit consent, except in the following circumstances:
• Service providers: We may share your personal information with third-party service providers who work on our behalf to provide PAE360 services.
• Legal obligations: We may disclose your personal information if required by law, or to respond to valid legal process.
• Protection of our rights: We may disclose your personal information to protect our rights, property, or safety, as well as those of our users or the public.
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. These measures include:
• Using encryption technologies to protect sensitive data.
• Restricting access to personal information to only those employees and service providers who need it to provide EAP services.
• Implementing internal data security policies and procedures.
User Rights
Under the Act respecting the protection of personal information in the private sector (Quebec), you have the right to:
• Access your personal information that we hold.
• Request correction of your personal information if you believe it is inaccurate or incomplete.
• Withdraw your consent to the collection, use or disclosure of your personal information, subject to legal or contractual restrictions.
We only retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal or regulatory requirements.
We reserve the right to modify this privacy policy at any time. Changes will be posted on our website and will take effect immediately upon publication. We encourage you to regularly review this page to be informed of any changes.
If you have any questions or concerns about this privacy policy or our personal information protection practices, please contact us at: info@santeautravailhalsa.com
By using our PAE services, you agree to the terms of this privacy policy. We thank you for your trust and understanding.
